Terms & Conditions

CAN I EXCHANGE MY ITEMS?

All products purchased from Noorani Store can be exchanged within 7 days of purchase only if

The item(s) is faulty, damaged, or defective at delivery.

The item(s) does not match the product’s original specifications or is found to be not the same as you had purchased.

You must notify us within three days of delivery by writing to info@noorani.store or calling at 3303022777 if you want to resolve a dispute. At Noorani, we look at each case-by-case conflict basis and try to be fair to both parties.

Replacement will be sent in case a defective/faulty/damaged item is shipped. You will be required to email photographic evidence of the defective item at info@noorani.store within 14 days of purchase before processing any claims.

There are specific scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

• An exchange request is made outside the specified time frame.
• The product is damaged because of use.
• The product has been tampered with.
• Anything is missing from the package, including price tags, labels, original packing, freebies, and accessories.
• Packs: packs of products (containing more than one item) are considered one item, so their packaging may not be opened, and they may not be returned partially or individually.